We’re committed to providing an exceptional experience for every client. To keep things running smoothly, please review our policies below. If you have any questions, don’t hesitate to reach out!
We’re committed to providing an exceptional experience for every client. To keep things running smoothly, please review our policies below. If you have any questions, don’t hesitate to reach out!
A valid credit card is required to secure your spot. Don’t worry—it won’t be charged unless our cancellation policy applies.
Need to cancel or reschedule? Please provide at least [X hours/days] notice to avoid a cancellation fee of [$X].
Late cancellations or no-shows may result in charges up to the full cost of the service.
Life happens! If you’re running behind, call us ASAP. Arrivals more than [X minutes] late may require rescheduling, and a fee could apply.
We strive to stay on schedule, but sometimes things take longer than expected. If we’re running behind, we’ll notify you as soon as possible and do our best to accommodate you.
A valid credit card is required to secure your spot. Don’t worry—it won’t be charged unless our cancellation policy applies.
Need to cancel or reschedule? Please provide at least 24 hours notice to avoid a cancellation fee of 50% of booked services. Late cancellations or no-shows may result in charges up to the full cost of the service.
Life happens! If you’re running behind, call us ASAP. Arrivals more than 15 minutes late may require rescheduling, and a fee could apply.
We strive to stay on schedule, but sometimes things take longer than expected. If we’re running behind, we’ll notify you as soon as possible and do our best to accommodate you.
Your satisfaction is our top priority. If you’re not completely happy with your service, let us know within [X days], and we’ll offer a complimentary redo to make things right.
We’ll do everything we can to protect your clothing during services, but we recommend avoiding anything too special—just in case.
We’ll do everything we can to protect your clothing during services, but we recommend avoiding anything too special—just in case.
Contrary to popular belief, clean hair is best for color! A quick shampoo before your appointment ensures the best results.
Got a vision? Bring reference photos! They help us tailor the perfect look just for you.
Not sure what you’re looking for? Book a free 15-minute consultation before committing to a service. Plus, every appointment starts with a brief chat to align on your goals and the process ahead.
We’ll share personalized tips and product recommendations so you can maintain your style between visits. Don’t hesitate to ask questions!
We’ll share personalized tips and product recommendations so you can maintain your style between visits. Don’t hesitate to ask questions!
To ensure a calm and enjoyable atmosphere, we kindly ask that additional guests, including children and pets, stay at home unless previously approved.
Downtown parking can be tricky, but we’ve got tips to help you out in our FAQ page.
Downtown parking can be tricky, but we’ve got tips to help you out in our FAQ page.
For all the details, check out our Terms and Conditions and Privacy Policy.